ThinWorld Citrix Knowledgebase

Thursday, 23 July 2009

Access Gateway NSTrace files growing large

I had an issue where the Access Gateway Enterprise (netscaler) NSTrace logs seemed to be very large with many of them over 1GB in size. They seemed to be constantly growing despite the fact no trace was being run.

To Resolve this i had to do the following
Used putty to connect to CAG,

Type Shell at command line

ps auxw |grep nstrace

to display nstrace processes.

Then used kill pid to kill the rogue NSTrace processes
Some of the processes did not die, so I had to use kill -9 pid

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