ThinWorld Citrix Knowledgebase

Wednesday, 24 February 2010

Appsense DLL rebase problem with Shdocvw.dll

We had 2 little problems in our environment.

MS Word 2002 Help did not work as expected.
Services.msc did not display extended view

Both of these problem were due to Appsense Performance Manager v7 performing DLL rebasing on Shdocvw.dll. Appsense does this as part of its memory optimization feature.

We set Appsense Performance Manager to exclude this DLL for memory optimization and the problems were resolved.


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